Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center

  • In the Website Control Panel you will find an exhaustive Help Center section offering numerous help articles and commonly asked questions. They are compiled by our support team of professional technicians. Just type in your question and our smart system will provide you with the best answer.

  • Top quality support service

  • Instructional Video Clips

  • If you wish to see how an action is achieved or how an issue is rectified, rather than just reading about it, then examine our collection of educational video tutorials. They cover lots of different topics and will help you quickly learn how to work with our Website Control Panel.

  • Intuitive help center

  • A 60–Minute Support Ticket Response Time Guarantee

  • We back up our semi–dedicated servers with a round–the–clock customer service and a 1–hour ticket response guarantee. Our competent support engineers will be available to you night and day to reply to your questions and to settle any issue that you may chance upon. Just send a technical support request from the Help section and we’ll respond back to you in a jiffy.